Privacy Policy

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Effective Date: 28/5/2025

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to your data.

1. What We Collect

When you visit our website, make a purchase, or contact us, we may collect the following information:

• Name
• Email address
• Postal address
• Phone number
• Payment information (processed securely via third-party payment providers)
• Photographs of items submitted for authentication
• Browsing activity on our site (via cookies and analytics)

2. How We Use Your Information

We use your information to:

• Process purchases and orders
• Provide authentication services
• Deliver gift cards and digital certificates
• Respond to customer service enquiries
• Improve our website and services
• Comply with legal obligations

We will never sell or share your personal data with third parties for marketing purposes.

3. How We Store Your Data

Your data is stored securely and only accessible to authorised team members. We use encryption and trusted platforms to keep your information safe. Any payment information is processed by secure third-party providers and is not stored on our servers.

4. Cookies & Analytics

We use cookies to enhance your browsing experience and collect anonymous data about how visitors use our site. You can choose to disable cookies in your browser settings if you prefer.

5. Your Rights

You have the right to:

• Access the data we hold about you
• Request corrections or updates to your information
• Request deletion of your personal data
• Withdraw consent for data processing (where applicable)

To exercise your rights, email us at: bonniebagsltd@gmail.com

6. Third-Party Services

We may use trusted third-party services (such as payment processors, email providers, and analytics platforms) to help run our business. These services only access your data as necessary and are bound by their own privacy obligations.

7. Contact Us

Questions about your privacy? Please reach out to us at:

Bonnie Bags Ltd.

Email: bonniebagsltd@gmail.com

This policy may be updated from time to time, and any changes will be posted here. 

By using our website and services, you agree to the terms of this Privacy Policy.